My Canada Life at Work App Reviews

Please enable Touch ID. Also would be very useful to be able to submit a claim with a photo of the receipt. No need to worry about losing a receipt and audits would be reduced. If its good enough for bank deposits it should be good enough for insurance claims.

I love this app!!!! You know when you have to wait for your credit card payment to go thru on the machine? I use that time to submit my claim in this app. The money is in my account by the next day!! So convenient!

The only thing missing right now is Touch ID support. Can Touch ID support be added? It will also be helpful to add support for 3rd party password manager e.g. OnePassword

I was selected for a random audit after submitting a claim through the app. I followed the app instructions & all seemed to work well & appeared to be submitted, but 2 weeks later I received and email asking me to submit documents. App does not show status updates for audits and there was no proof that I did submit. Guess I should have taken a screenshot. There is obviously a missing link here somewhere.

First, I submit a claim thats selected for audit and I send the info in and all seems fine but they indicate its not received. Second, now I am not able to submit claims via the app!

Did you fix bugs or create new ones? App used to work great. Now after the latest update it wont even load.

1. Please remove the requirement to log in every time the app is launched. 2. Please add support for TouchID when logging in is necessary.

The app is pretty mediocre, but I if it supported Apple Wallet, there would be no need to open the app in the first place, which would be great!

I just downloaded this App and love it!

Add support to Touch ID. Plz remove the feature that every time I have to login password manually. Thanks

I have used this app for a couple of years and like most features of the current version. However, one particular change is really annoying - when you submit different types of claims (such as vision and chiropractic), or claims for multiple family members, the app now forces you to login between each claim. This is a bit of a pain, and I dont understand why they would intentionally make this necessary, as it adds a significant number of steps and keystrokes to the process. Overall, I am grateful for an app that simplifies the claims process, and it does work well for its primary functions. Im still withholding one star because of the annoying login issue.

Would be cool to be able to snap a pic of your receipt to submit with the claim to help avoid auditing.

This app makes it really easy to send in claims. Much better than the old paper system.

Great app

One of the most useful features is missing. I have used this app for over a year without a problem and now in Feb 2014, the e-claim option has disappeared. ***PLEASE FIX!***

Kind of odd how a company puts out an app, but in the "contact us" section it shows a mailing address and a phone number- no email. Also, we are on a family plan and I can only submit online claims for myself (the lead person on the account). No other family members are listed so you have to print out forms and MAIL them in. Perhaps not a fault with the app, but their claims system does make the app rather useless to me.

Good app, but crashes frequently especially when trying to look at "dental benefits". This exists in both this version and the previous.

This has been happening for months please fix this!

Didnt expect much of this app as I think it just came out not too long ago. Was pleasantly surprised to see a well rounded and functional app. Nothing you dont need and everything I need it to do. Better than going to the full site on a browser. Very simple to use and will prove very handy for the day to day claim submissions and checking in on claim status etc. Nice work guys!

Good design, stable and highly recommended.